Patron FAQ

Getting a library card:
Any resident of Tennessee can apply for a library card. Photo identification and proof of current mailing address are required for applicants age 18 and over. Applicants under the age of 18 require a parent’s or guardian’s signature on their application. New library cards are issued free of charge.

Using your library card:
A library card must be presented at the time of checkout.  You may check out up to ten items on each library card that is in good standing. Within the ten (10) item limit, up to three (3) DVDs may be checked out, per family.
Books, audiobooks, and DVDs check out for two weeks. Books and audiobooks can be renewed once.  DVDs cannot be renewed.
Items cannot be renewed if they are on reserve for another patron.
You may place items on reserve online, over the phone, or in person.  All reserved items must be picked up within one week of notification.

Using your library card online:
You can manage your account, check due dates, renew items, reserve items, create lists, and save your searches online.  On the home page, click “My Account” and log in using your library card number. Your pin will be the last four digits of your primary phone number on file.  You can also create your own EZ login.

It is your responsibility to return or renew items before the due date. 
If you provide a valid email address you can receive a courtesy notice 3 days before the items are due.  The library uses the email address for notifications only.

Fines and fees:
Overdue fines are charged at $0.10 per day for print and audio materials and $1.00 per day for movies. The maximum overdue fine limits are $10.00 per DVD and $5.00 per item, for all other items.
Fees for lost or damaged materials are charged at the replacement cost of the item in addition to any applicable overdue fees.
Computer printouts or copies are $.50 per page for color prints, $.25 per page for black only prints.
Faxes are $1.00 per page to send or receive.
Laminating services available for $1.00 per page.

Using the Internet at the library:
Public Internet computers are available from opening until thirty minutes prior to closing; session time may be limited.  Cardholders with library cards in good standing may go directly to the computers and log in. Visitors may obtain a guest pass at the Circulation Desk. Children under the age of 12 must have a parent / guardian supervise them at the computer.  Children ages 12 through 16 must have an Internet Safety Policy signed by their parent or legal guardian before using the computers.

Memorials and Honorariums:
Donations may be made for the purchase of books and other materials in memory of, or in honor of, an individual or group. Please contact the library for further information.


Learn about the Sumner County Library Board